What is shipping going to be?
It really depends on several factors. Where are you? Is the book going to end up softcover or hardcover? How many scenarios are in the book? Will the Postal Service raise their rates, etc.. This is what we expect the rates to be as of right now, for the just the book. USA: $4 - $5 Canada: $10 - $16 Rest of the World: $16-$23 We are NOT guaranteeing these rates, but we will get you the best rate we can.
Last updated: October 28, 2019 17:33
Will these be EU friendly?
YES, we will be EU friendly. We will be shipping into the EU from Great Britain.
Last updated: November 04, 2019 21:57
What is the Map Folio?
The Map Folio contains all the maps from the book on separate 8.5x11” or 11x17” prints, for ease of use during your games. They will come in a Portfolio Folder for safe keeping.
Last updated: October 28, 2019 17:54
What is the Handout Pack?
This will be a set of handouts for all the scenarios, made as realistic as possible for you to fully enjoy your games. We have some great ideas, and are really excited to bring this to you. We will stay within the budget, but the more we get to pledge this level, or the Con level, the better we can make them.
Last updated: November 04, 2019 21:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.